CASE STUDY
How Unispace Achieved Complete Supply Chain Visibility Across 18 Countries
Team Canopy
4 min read
“Too often, procurement does not have access to the right platform to get the information we need. That’s what we’ve done with Canopy. It allows me to take stock of each supplier relationship and build better supply chains.”
Global Procurement Director, Unispace
Introduction
When global disruptions like Brexit, Covid-19, and geopolitical conflicts can paralyse supply chains overnight, having real-time visibility into your supplier network isn’t just helpful, it’s business-critical.
This case study explores how Unispace, a leading global workplace design company, used Canopy’s supply chain visibility platform to transform fragmented supplier data across 18 countries into a single source of truth that enables proactive risk management and faster decision-making.
The Company
Unispace
- Global workplace design and build company
- Operations across 18 countries worldwide
- Complex supplier ecosystem spanning design, construction, and fit-out services
- Appointed a new Global Procurement Director to modernise supply chain operations
As businesses increasingly demand agile, responsive workplace solutions, Unispace needed supply chain operations that could move as fast as client expectations while managing risk across diverse global markets.
The Challenge
Unispace’s global operations were hampered by fragmented supplier data that made proactive supply chain management nearly impossible.
Zero Visibility Into Global Supply Chain Risk
With suppliers scattered across 18 countries and data stored in disconnected systems, the team had no way to quickly assess which suppliers posed compliance or operational risks during global disruptions.
Manual Processes Draining Strategic Resources
Highly skilled procurement professionals were spending precious time on administrative tasks like hand-typing banking details and chasing supplier information across multiple spreadsheets instead of focusing on strategic supplier relationships.
Missed Revenue Opportunities from Data Silos
Commercial teams maintained their own supplier databases, meaning they couldn’t leverage procurement’s supplier intelligence or quickly access the right vendors to respond to client opportunities.
System Fragmentation Creating Decision Delays
Critical supplier information was scattered across third-party risk platforms, ERP systems, and countless spreadsheets with inconsistent data, forcing teams to “jump between systems” and slowing decision-making.
The fundamental problem: without centralised supply chain visibility, Unispace couldn’t proactively manage risk or capitalise on opportunities in an increasingly volatile global market.
“We have access to a third-party risk platform, our ERP system, and many spreadsheets. But the data they hold may not be consistent, so we jump between systems.”
Global Procurement Director, Unispace
The Solution
Canopy’s supply chain visibility platform became Unispace’s central nervous system for supplier intelligence, transforming fragmented data into actionable insights across all 18 markets.
The Vendor Master Record consolidates all supplier information (contracts, insurance, banking details, ESG ratings and compliance status) into one secure, searchable database accessible across the entire organisation.
API integrations and automated workflows pull information from third-party sources and internal systems, eliminating manual data entry while ensuring consistency across all markets and teams.
Instant visibility into supplier compliance levels across all 18 countries enables proactive risk management and faster response to global disruptions or regulatory changes.
Sales, finance, and procurement teams now access the same trusted supplier data, enabling faster client responses and better collaboration on strategic opportunities.
The platform supports Unispace’s complex international operations while providing the flexibility to adapt to local market requirements and regulations.
The Results
By implementing Canopy’s supply chain visibility platform, Unispace achieved transformational improvements in operational efficiency and risk management:
“Canopy gives me a single master record for each supplier containing all their information, and that immediately resolves the visibility issue. We can now see all the information in one place and give everyone access to it.”
Global Procurement Director, Unispace
Summary
In today’s volatile business environment, supply chain visibility isn’t optional—it’s a competitive necessity. Companies operating without real-time supplier intelligence are flying blind during disruptions and missing opportunities in fast-moving markets.
With Canopy’s supply chain visibility platform, Unispace transformed from reactive firefighting to proactive supply chain management, gaining the comprehensive supplier intelligence needed to navigate global challenges while capitalizing on growth opportunities across 18 countries.
Unispace takes home four awards in the 2025 International Architecture & Design Awards! – Unispace, Jun 24
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